Question 1

Does ScreenConnect Protection read my messages or browsing history?

Accepted Answer

No. Links are checked against a reputation service using a privacy-preserving hash, and page content never leaves your device. There is no browsing log, no message reading and nothing sold to advertisers.

Question 2

How is this different from the safety built into my browser?

Accepted Answer

Browser safe-browsing catches well-known malicious sites after they are reported. We add lookalike-domain detection, app-level tracker blocking, a hardened banking window, identity monitoring and automatic Wi-Fi encryption — none of which a browser does.

Question 3

Will blocking ads and trackers break the sites I use?

Accepted Answer

Rarely, and when it does you can allow a site in one tap. Because most page weight is advertising and tracking code, blocking usually makes sites both faster and easier to read.

Question 4

What does secure banking mode actually do?

Accepted Answer

It opens banking and payment pages in an isolated window with extensions, overlays and screen capture disabled, and verifies the domain is the real one rather than a convincing copy.

Question 5

What happens if my data shows up in a breach?

Accepted Answer

You get one plain-language alert naming the service, what was exposed and a short ordered list of what to change. No scary score, no upsell in the middle of it.

Question 6

What's actually free?

Accepted Answer

Identity and phishing blocking, ad and tracker blocking and the protection dashboard — for up to four people, forever. Paid plans add identity monitoring, secure banking mode, Wi-Fi encryption and TV coverage.

The things people ask before installing

The things parents ask us first

Turn on protection in four minutes.